Data Protection

Privacy Policy

Learn how True Way Services collects, uses, and protects your personal information.

Privacy Policy

True Way Services

Effective Date: January 1, 2026

01Introduction

True Way Services values your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or use our visa consultation and documentation services.

By using our website or services, you agree to the practices described in this Privacy Policy.

02Information We Collect

We may collect the following types of personal information from clients:

Personal Identification

  • Full name
  • Date of birth
  • Nationality
  • Passport number
  • Passport copies
  • Photographs

Contact Information

  • Phone number
  • Email address
  • Residential address

Visa Application Information

  • Travel history
  • Employment details
  • Educational information
  • Financial documents

Technical Information

When you visit our website we may automatically collect certain information including:

  • IP address
  • Browser type
  • Device information
  • Pages visited

03How We Use Your Information

We use collected information for the following purposes:

  • Providing visa consultation services
  • Assisting with documentation preparation
  • Communicating regarding applications
  • Verifying identity and documentation
  • Responding to support requests
  • Improving our website and services
  • Complying with legal obligations

Your personal information will only be used for legitimate business purposes related to visa consultation services.

04Sharing of Information

True Way Services does not sell or rent personal information to third parties.

Information may be shared only when necessary with:

  • Embassies or consulates for visa processing
  • Visa processing centers such as VFS Global
  • Authorized service partners assisting with documentation
  • Government authorities when required by law

05Data Security

We take reasonable precautions to protect personal information from unauthorized access, misuse, or disclosure.

Secure document storage
Restricted access to data
Administrative & technical safeguards

However, no online system can guarantee absolute security.

06Data Retention

Client information is retained only as long as necessary to:

  • Provide visa consultation services
  • Maintain business records
  • Comply with legal requirements

Information may be securely deleted once it is no longer required.

07Client Responsibilities

Clients must ensure that documents and information provided are accurate and genuine.

Providing false or misleading information may lead to visa rejection or other consequences.

True Way Services will not be responsible for outcomes caused by inaccurate information.

08Third-Party Websites

Our website may contain links to external websites including embassy portals or visa processing platforms.

True Way Services is not responsible for the privacy practices of external websites. Users should review the privacy policies of those websites separately.

09Cookies and Website Usage

Our website may use cookies to improve website performance and user experience.

Cookies help us understand visitor interaction with the website. Users can disable cookies through their browser settings if preferred.

10Changes to This Privacy Policy

True Way Services reserves the right to update or modify this Privacy Policy at any time. Updated versions will be posted on this page.

Continued use of our website indicates acceptance of any updates.

11Your Consent

By using our website and services you consent to the collection and use of your information according to this Privacy Policy.

12Contact Information

Our Office

True Way Services
61/3522 Aishwarya Building
Valanjambalam, Cochin, Kerala – 682016
India

Direct Lines

+91 81290 13679

Email Support

info@trueway-services.com