Legal Documentation

Terms & Conditions

Please read these terms carefully before using our visa consultation services.

Terms & Conditions

True Way Services

Effective Date: January 1, 2026

01Introduction

Welcome to True Way Services.

By accessing this website and using our services, you agree to comply with and be bound by the following Terms and Conditions. If you do not agree with any part of these terms, please do not use our website or services.

True Way Services provides professional consultation and documentation assistance for visa applications.

True Way Services is a private consultancy service and is not affiliated with any government, embassy, consulate, or immigration authority.

02Services Offered

True Way Services provides consultation and documentation support for visa applications, including:

  • Tourist Visa
  • Student Visa

We currently provide visa documentation assistance for the following destinations:

  • United States (USA)
  • United Kingdom (UK)
  • Canada
  • Australia
  • Schengen Countries
  • Japan
  • South Korea
  • New Zealand

Note: We do not provide work visa services.

03Service Charges

₹7,000 + GST

Standard Tourist Visa Support Charge

Please note the following:

  • Embassy or consulate visa fees are not included in our service charges.
  • Government fees, biometric fees, and other official charges must be paid separately by the applicant.
  • Service charges may vary depending on the visa type, destination, or documentation requirements.
  • All service fees must be paid in advance before the documentation process begins.

04No Guarantee of Visa Approval

True Way Services provides consultation and documentation assistance only.

We do not guarantee visa approval under any circumstances.

Visa approval or rejection decisions are made solely by the relevant embassy, consulate, or immigration authority.

05Client Responsibilities

Clients are responsible for:

  • Providing accurate and complete personal information
  • Submitting genuine and valid documents
  • Following embassy or consulate guidelines
  • Attending visa interviews if required
  • Providing requested documents within the required time frame

Providing false or misleading information may result in visa rejection or legal consequences.

06Processing Time

The time required for visa processing depends on several factors:

  • Embassy procedures
  • Completeness of the application
  • Verification of submitted documents
  • Individual case circumstances

True Way Services typically requires up to 5 working days to prepare documentation after receiving all required information.

Embassy processing times may vary.

07Refund Policy

Service charges paid to True Way Services are generally non-refundable once consultation or documentation preparation has begun.

Visa rejection does not qualify for a refund.

Refund requests may only be considered if the service has not yet started.

08Limitation of Liability

True Way Services shall not be held responsible for:

Visa rejection
Embassy delays
Changes in immigration rules
Loss caused by courier services
Errors caused by incorrect information

09Website Use

By using this website you agree not to:

  • Use the website for unlawful purposes
  • Attempt to gain unauthorized access to systems
  • Copy or reuse website content without permission

10Privacy

By using our services you agree to the collection and use of information according to our Privacy Policy.

11Changes to Terms

True Way Services reserves the right to update these Terms and Conditions at any time. Updates will be posted on this page.

12Governing Law

These Terms and Conditions are governed by the laws of India. Any disputes will fall under the jurisdiction of Ernakulam, Kerala courts.

13Contact Information

Office Address

True Way Services
61/3522 Aishwarya Building
Valanjambalam, Cochin, Kerala – 682016
India

Call / WhatsApp

+91 81290 13679

Official Email

info@trueway-services.com